Here is the English translation of the PopMartBoxMania Terms and Conditions template:
PopMartBoxMania Terms and Conditions
Effective Date: January 1, 2024
Please read these Terms and Conditions (“Agreement”) carefully. By accessing or using the PopMartBoxMania platform (including the official website and mobile applications, collectively the “Platform”), you agree to be bound by this Agreement. If you disagree with any part of this Agreement, do not use the Platform.
1. Definitions
- “User” means any natural person or entity that registers, browses, or uses the Platform’s services.
- “Blind Box Product” means a sealed product sold on the Platform containing randomly selected items, where the specific item cannot be known in advance of purchase.
- “Intellectual Property” includes, but is not limited to, trademarks, patents, copyrights, and trade secrets.
2. Service Terms
2.1 User Eligibility
- You must be at least 18 years old or use the Platform under the supervision of a legal guardian.
- You warrant that all registration information is truthful and accurate, and you will not impersonate or misuse another person’s identity.
2.2 Platform Use Rules
- You are prohibited from malicious ordering, bulk hoarding, or interfering with Platform operations through system vulnerabilities.
- You may not publish false information, infringing content, or engage in unauthorized commercial advertising.
3. Product Sales and Orders
3.1 Characteristics of Blind Box Products
- Randomness: Blind Box Products are shipped randomly, and specific item requests are not accommodated (the probability of limited-edition items is disclosed on the product details page).
- Seal Integrity: Except for quality issues, Blind Box Products are non-returnable and non-exchangeable once sold (opening the seal affects resale value).
3.2 Order Confirmation
- Orders are confirmed by the Platform and take effect upon receipt of a shipping notification.
- The Platform reserves the right to cancel orders and issue full refunds in case of inventory errors or price discrepancies.
3.3 Prices and Payments
- Prices include the product cost and shipping fees (unless otherwise stated) and support mainstream payment methods.
- Prices or inventory may change due to promotions or system adjustments before payment is completed; the final checkout amount shall prevail.
3.4 Delivery and Acceptance
- Delivery times are subject to logistics updates, with potential delays in remote areas.
- Inspect packaging integrity upon receipt. Report any damage or shortages to customer service within 24 hours.
4. Intellectual Property and Content
- All content on the Platform (including but not limited to text, images, logos, and blind box designs) is the intellectual property of PopMartBoxMania Co., Ltd. and may not be reproduced, modified, or used commercially without authorization.
- Users may not use Platform content for secondary creation that misleads the public or claim ownership of related intellectual property.
5. Limitation of Liability and Disclaimers
5.1 Disclaimers
- The Platform only provides information display and transaction services and is not liable for the actions of third-party logistics or payment providers.
- The Platform shall not be liable for losses caused by force majeure (e.g., natural disasters, government policies), user equipment, or network issues.
5.2 Liability Cap
- In no event shall the Platform’s total liability to you exceed the actual payment amount for the disputed order.
6. Privacy Protection
Your personal information collection and use are governed by the Platform’s Privacy Policy. Please read it carefully.
7. Agreement Modification and Termination
- The Platform reserves the right to modify this Agreement at any time. Revised terms will be posted on the Platform, and continued use after publication constitutes acceptance of the new terms.
- The Platform may suspend or terminate your account without liability if you violate this Agreement.
8. Governing Law and Dispute Resolution
- This Agreement is governed by the laws of the People’s Republic of China (excluding Hong Kong, Macau, and Taiwan).
- Disputes shall be resolved through friendly negotiation first. If unresolved, either party may bring a lawsuit before the courts of Chaoyang District, Beijing.
9. Contact Us
For inquiries, contact our customer service:
- Phone: +1 (650) 555-1234
- Email: boxmania@popmartboxmania.com
- Address: 325 University Ave, Palo Alto, CA 94301, USA
⚠️ Important Notes:
- Replace bolded placeholders (company name, address, contact information, etc.) with your actual details.
- Have the final version reviewed by a qualified lawyer to ensure compliance with local laws (e.g., GDPR for EU users).
- Link to these Terms & Conditions in your website’s footer navigation for easy access.
Let me know if you need adjustments to specific clauses or a different tone!
